Informations

Here are the informations you may need to know!
If you have any question do not hesitate to contact me : ulala@kissmekillme.fr
or you can use the contact form.



THE ORDER

All orders are subject to the conditions below.
As a customer, you agree to abide by them.



THE CONFECTiON

All items are imaginated and made by me in Japan!
I love animals and I will never use them for making clothes!!

I make ready-to-wear clothes from X-Small to X-Large.
I also offer, for the majority of my clothes, a made-to-measure service.

If you are interested in purchasing a personnalized item, made just for you at your size and colors, please contact me!



THE MODALiTiES OF PAYMENT

All the prices are in Euro. You can convert in your currency below:

Prices shown are exempt of VAT.

The shop accepts the majority of credit cards via Paypal.



THE SHiPMENT

I ship orders from Japan in registered airmail.
Worldwide delivery generally takes 5-8days.

Full tracking is available for most countries.

Do not hesitate to contact me if you are interested in other shipping options or if you would like an estimation of shipping costs for larger orders.
Registered mails require a signature so if you are away during delivery, the parcel will be given to your local post office (for a limited time).
If the package is lost you will be fully refunded.

\!/If you live outside Japan your order can be submitted to customs duty which will be at your charge.


LOCAL PICK UPS (TOKYO, JP)

If you live in Tokyo, I can deliver your order for free!
We can meet in Ikebukuro, Shinjuku, Shibuya, Harajuku or Akihabara.
Please contact me if you are interested in something in my shop and you would like a pick-up.
Please note that payments can only be made in cash (or Paypal for friends/family).



THE RETRACTiON

Made-to-measure/customized items are not exchangeable, not refundable.
Every ready-to-wear item can be traded or refunded.

In the case of an exchange : Please contact me before sending the item back in order to satisfy your demand at best.
In the case of a refund : The refund of the order will be directly executed on your Paypal account under 30days after receipt of the package.

Every item return must be effected in the 14days that follow the date of the package receipt.
Items must be returned unused, in their original packing, in registered mail.

Paypal now offers the refund of shipping costs for returns which can be pretty useful!
Look into your Paypal account for more informations.



ADViSES

Handwashing only, no machine drying!

The vinyl can be ironed at low temperature :

  • Directly on the back
  • On the front with a cotton fabric between the vinyl and the iron
The fur and the plastic parts have to stay away from heat.



COPYRiGHT

I make clothes by passion, I put all my heart and spend all my life working for my customers.
Please be nice and do not copy my work.
That really affects me and hurts me deeply.

If my work inspires you I am always happy to read your little messages and see your artworks <3

Feel free to share my creations!
Just add credits so more lovelies can find me!


Lots of Love,
ULaLa